At Park Place Dealerships, we pride ourselves on being Experts in Excellence. That statement extends throughout our organization, and multiple dealerships, with the lofty goal of providing an extraordinary automotive purchase and ownership experience. As a result of that goal, we are proud to announce that several of our dealerships have received awards from their respective manufacturers for maintaining the integrity and excellent client service that should be expected from a luxury automotive dealership.
Park Place Dealerships Awards
Park Place Motorcars Dallas, Park Place Motorcars Fort Worth, and Park Place Motorcars Grapevine have received the prestigious Mercedes-Benz Best of the Best Dealership Recognition Award based on outstanding performance in 2012. This award, presented annually, goes to the top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business.
“These dealers are exemplary representative of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction,” said Steve Cannon, president and CEO of Mercedes-Benz USA.
Park Place Porsche Dallas was once again recognized for the 17th consecutive year in 2013 through the Porsche Premier Dealership Program, which identifies the top 25 Porsche Dealers in North America. The Porsche Premier Dealer designation recognizes and rewards those Porsche Dealerships that best embrace the Porsche Business Model – achieving the highest performance among their peers in Brand utilization, product representation and the development of key Porsche business drivers; and in doing so, succeed as independent entrepreneurs who routinely exceed the expectations of their Porsche customers.
Recognition as a Porsche Premier Dealer bestows the pride and prestige of being named one of the most highly regarded Porsche dealerships in North America, ad Park Place Porsche Dallas is driven to continue our commitment to excellence that gained us this distinction.
Park Place Jaguar Plano has been awarded the Pride of Jaguar Retailer Excellence Award. The award is the highest honor a Jaguar dealer can receive, and is only bestowed on dealers who take the ideals of excellence and turn them into a way of doing business for every customer, every day. Earning the Pride of Jaguar requires that all areas of a Jaguar dealership’s business are focused on the customer. There are three key components to achieving Pride of Jaguar: providing an exceptional customer experience; exemplary sales satisfaction performance; and excellence in service quality.
“The Pride of Jaguar award annually honors those select dealers who exceeded expectations in customer satisfaction, sales performance, and overall business excellence. These dealers are key elements in Jaguar’s continued success,” says Andy Goss, President, Jaguar Land Rover North America, LLC.
The Elite of Lexus award is reserved for those dealers who excel at everything they do. From sales and service to the overall ownership experience, these dealerships are truly in a class all their own. Lexus bestows this honor on only a very select group of dealerships, based on customer ratings and a rigorous series of operational and certification requirements. We are honored to say that Park Place Lexus Plano has earned this prestigious award 19 times and Park Place Lexus Grapevine earned it the past 11 consecutive years.Comments
Park Place Lexus Technology Specialists: Helping You Learn Exactly What Your New Lexus Is Capable Of
At Park Place Lexus in Plano and Grapevine, TX you will find an elite group of Lexus Technology Specialists available to help you feel comfortable with the technology included in your Lexus vehicle. As cars become more advanced, it’s perfectly natural to have questions about the plethora of new features available. That is where your Lexus Technology Specialist comes in. When you purchase a new Lexus, a Lexus Technology Specialist will be there to guide you through the new technology until you get the hang of it, but your relationship doesn’t end there. If you ever have any questions on how to use the technology in your Lexus to its greatest advantage, simply give our Lexus Technology Specialists a call, or drop by Park Place Lexus to gain hands on experience in navigating the technological marvel that is your Lexus.
To get in touch with your Lexus Technology Specialist, give us a call at 877-753-5747, and you will be routed to the Park Place Lexus Technology Center of your choice at Park Place Lexus Plano or Park Place Lexus Grapevine.
If you are looking for a quick online help to connect your smartphone with your new Lexus, or navigating the Lexus Enform App Suite, take a look at our Lexus How-To library below!
Ryan Emrie – Park Place Motorcars – Among Top 40 Mercedes-Benz Stars of Service Champions Nationwide
Ryan Emrie, technician with Park Place Motorcars Dallas, was named among the top 40 Mercedes-Benz Stars of Service Champions nationwide last week. These technicians represent the top one-half percent of eligible participants.
The Mercedes-Benz Stars of Service Championships are a multi-level national competition sponsored by Mercedes-Benz USA to identify the technicians and service advisors best suited to demonstrate world-class knowledge, skills, and teamwork. The finalists will compete in Jacksonville to determine the 2012 team.
Join us in cheering on Ryan – as he continues his competition. What an exciting accomplishment!Comments
Few cars go unnoticed on the busy service drive at Park Place Motorcars.
A couple of years ago, the Dallas Mercedes-Benz and Porsche dealership began attaching RFID tags, similar to TollTags, to new and used vehicles. Monitors on the service drive read the tags as customers pull in.
“When you arrive, it alerts your service adviser that you are here, tells the adviser what service you’re scheduled for and brings up your service history — all in a few seconds,” said Tony Carimi, director of operations at Park Place Dealerships.
The technology revolution that blew through showrooms more than a decade ago — ushering in Internet car sales — is now roaring through service department back shops.
Service advisors are trading pens and clipboards for iPads, while technicians tune cars with laptops. Devices embedded in service drives check tires on cars entering the dealership for wear and alignment.
Meanwhile, technicians use iPads to photograph worn parts on a vehicle, emailing the pictures to customers so they can decide whether to fix them.Comments
What makes Park Place Bodywerks superior to some of the other big chain, highly advertised body shop and collision repair centers out there? You know – the ones that insurance companies try to send all their repairs to? Competitors like Service King and Maaco? We’ve got the top three reasons to choose Park Place BodyWerks over the rest.
Number Three: A major difference that sets Park Place BodyWerks apart, is our state-of-the art equipment and technologically advanced facilities that the other shops don’t (or wont’) make the investment in, to insure that vehicles are returned back to factory specifications after a collision. We are held to a higher standard, because of our brands. And of course – we are certified to do repairs on all of them and more. Which brings us to….
Number Two: One more key advantage that we have that no independent shops have is our manufacturer training for all the brands we represent. Each one of our brands are constantly putting out new models made with more and better technology as well as being made with newer and lighter and in many cases exotic materials. We are at a distinct advantage to the independent shops since we get constant repair information updated direct from our manufacturers, and have the unique ability to send our technicians to the most current training available.
Number One: The number one difference is the quality of our members. We’re Experts in Excellence. And it’s not just a tagline. From the professionalism of our front office staff to the expertly trained technicians repairing the vehicles, you won’t find better talent than right here at Park Place to handle your collision claim.Comments
Park Place Motorcars dealerships in Dallas, Fort Worth and Grapevine each received the Best of the Best award from Mercedes-Benz USA. The Dallas store won the award for the sixth consecutive year. The award honors the top 20 percent of 345 dealers nationwide for outstanding sales, service and customer satisfaction.
“We are very proud to earn this award,” said Neil Grossman, president of Park Place Motorcars. “This is the first time all of our Dallas-Fort Worth Mercedez-Benz dealerships have won this prestigious award the same year. From new and certified pre-owned sales to parts and service, Mercedes-Benz’ strict requirements challenge our entire operation. While we strive for excellence in customer satisfaction in all areas, winning the Best of the Best award confirms that we are continuing to meet and exceed our industry’s toughest standards.”Comments
The Lexus Certified Pre-Owned Program offers incredible benefits and value. Each vehicle undergoes a rigorous inspection process, and are hand-selected for our lots. It’s the next best thing to owning new, and you get all the perks of being a Lexus owner (And a Park Place Preferred Client!).
To learn more about the Lexus Certified Pre-Owned program contact one of our sales professionals at our Lexus stores today.Comments
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We have word that Porsche is recalling more than 100,000 of its Cayenne SUVs worldwide due to a headlight problem. The headlights on these vehicles may become loose and detach from their fenders. A Porsche spokesman said 22,099 vehicles in the U.S. and Canada and 101,953 worldwide are affected by the problem.
The issue affects Porsche Cayenne, Cayenne S, Cayenne S Hybrid and Cayenne Turbo Vehicles from model years 2011 and 2012, according to a recall alert posted Friday by the National Highway Traffic Safety Administration. The NHTSA also noted that there have been no documented accidents or injuries due to this issue.
Do you need to schedule an appointment? You’ll be notified by Porsche directly if you are, and of course – we are happy to perform this recall for you at no charge. Before you come in, we’ll want to confirm that your vehicle is effected by the recall, and also that we have parts available.
For more information, please contact us at 888-818-593 – we are happy to help.Comments
Lexus promoted the all-new 2013 Lexus GS with it’s first-ever Super Bowl commercial last Sunday at the Super Bowl. Here’s a behind-the-scenes look at the production of the commercial. Makes good sense that the focus on the commercial was pure Lexus – and their passion for performance and quality.Comments
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