At Park Place Dealerships, we pride ourselves on being Experts in Excellence. That statement extends throughout our organization, and multiple dealerships, with the lofty goal of providing an extraordinary automotive purchase and ownership experience. As a result of that goal, we are proud to announce that several of our dealerships have received awards from their respective manufacturers for maintaining the integrity and excellent client service that should be expected from a luxury automotive dealership.
Park Place Dealerships Awards
Park Place Motorcars Dallas, Park Place Motorcars Fort Worth, and Park Place Motorcars Grapevine have received the prestigious Mercedes-Benz Best of the Best Dealership Recognition Award based on outstanding performance in 2012. This award, presented annually, goes to the top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business.
“These dealers are exemplary representative of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction,” said Steve Cannon, president and CEO of Mercedes-Benz USA.
Park Place Porsche Dallas was once again recognized for the 17th consecutive year in 2013 through the Porsche Premier Dealership Program, which identifies the top 25 Porsche Dealers in North America. The Porsche Premier Dealer designation recognizes and rewards those Porsche Dealerships that best embrace the Porsche Business Model – achieving the highest performance among their peers in Brand utilization, product representation and the development of key Porsche business drivers; and in doing so, succeed as independent entrepreneurs who routinely exceed the expectations of their Porsche customers.
Recognition as a Porsche Premier Dealer bestows the pride and prestige of being named one of the most highly regarded Porsche dealerships in North America, ad Park Place Porsche Dallas is driven to continue our commitment to excellence that gained us this distinction.
Park Place Jaguar Plano has been awarded the Pride of Jaguar Retailer Excellence Award. The award is the highest honor a Jaguar dealer can receive, and is only bestowed on dealers who take the ideals of excellence and turn them into a way of doing business for every customer, every day. Earning the Pride of Jaguar requires that all areas of a Jaguar dealership’s business are focused on the customer. There are three key components to achieving Pride of Jaguar: providing an exceptional customer experience; exemplary sales satisfaction performance; and excellence in service quality.
“The Pride of Jaguar award annually honors those select dealers who exceeded expectations in customer satisfaction, sales performance, and overall business excellence. These dealers are key elements in Jaguar’s continued success,” says Andy Goss, President, Jaguar Land Rover North America, LLC.
The Elite of Lexus award is reserved for those dealers who excel at everything they do. From sales and service to the overall ownership experience, these dealerships are truly in a class all their own. Lexus bestows this honor on only a very select group of dealerships, based on customer ratings and a rigorous series of operational and certification requirements. We are honored to say that Park Place Lexus Plano has earned this prestigious award 19 times and Park Place Lexus Grapevine earned it the past 11 consecutive years.Comments
There are very few automobiles that can handle being tough and luxurious at the same time, but the Lexus GX has managed to pull this off as it has time and time again. The latest sports utility vehicle offers supreme talent in both avenues. The Lexus GX offers a smooth ride and the ability to power through a rugged trail.
The GX manages this complex ability thanks to capable hardware living beneath soft leather and polished wood. Not only are there stabilizer bars, but also an adaptive suspension for all kinds of terrain. Also, Crawl control endows the GX with additional control when heading off-road, automatically braking and throttling to create outstanding uphill and downhill performance.
For an all-purpose mover that can keep a family in tow off the main road, that is just as comfortable as a quick trip into the city, one cannot go wrong with the Lexus GX.
Housing seven passengers, the Lexus GX comes in the base and premium flavors. The standard features include an auto-dimming rearview mirror, dual-zone automatic climate control, power-folding third row seats, a power tilt and telescoping steering wheel, a sunroof, heated front seats with eight way adjustment, driver memory settings, a power lumbar support, heated side mirrors, 18 inch alloy wheels, leather upholstery, running boards and wipers that can sense the rain. Other features include a camera for backing up safely and an audio speaker with an auxiliary audio jack, iPod connectivity, six CD changer, satellite radio, Bluetooth phone and audio and more across nine speakers.
The premium package allows drivers to add rear air conditioning, heated second row seats, a wood trimmed heated steering wheel, automatically dimming side view mirrors, adaptive xenon lights, adaptive variable suspension and better upholstery for the leather interior. Many of these can be added as options on the base model.
Other options that a user may pick up include power folding exterior mirrors, a lane departure warning system, a navigation system, front and rear parking sensors, surround sound audio and a rear seat entertainment system. Premium options include the crawl control and more.
As far as performance goes, a 4.6-liter V8 engine introduces 329 pound-feet of torque and 301 horsepower to the Lexus GX, and it sports a six speed automatic transmission that powers all four wheels through the dual range transfer case. With the right equipment, the GX is capable of towing upwards of 6,500 pounds. Testing shows it takes 7.2 seconds to reach 60 miles per hour. The Lexus GX achieves 15 miles per gallon in the city, 20 miles per gallon on the highway, and 17 miles per gallon when combined.
The standard safety features for the Lexus GX include front passenger knee airbags, front side airbags, rear side airbags, hill start assist, hill descent control, antilock brakes and traction and stability control. Brake testing shows the GX can screech to a halt from 60 miles per hour in 127 feet.
The level of precision in the Lexus GX is top notch. While the number of features available in the model means there are quite a few buttons, the buttons are positioned in an intuitive manner, allowing for ease of use. It is easy to read the gauges and the navigation system as well.
There are 92 cubic feet of cargo space with the lowered third-row seats, and the front row seats are very comfortable and convenient. Additionally, there is a swinging cargo door on the passenger side rather than the liftgate that is standard on other luxury SUVs, and it is easy to stow small packages with a flip up rear window.
Take a look at the outstanding 7-passenger Lexus GX at Park Place Lexus in Plano and Grapevine, or visit the Park Place Lexus website to see our current Lexus GX sales inventory.Comments
Park Place Lexus Technology Specialists: Helping You Learn Exactly What Your New Lexus Is Capable Of
At Park Place Lexus in Plano and Grapevine, TX you will find an elite group of Lexus Technology Specialists available to help you feel comfortable with the technology included in your Lexus vehicle. As cars become more advanced, it’s perfectly natural to have questions about the plethora of new features available. That is where your Lexus Technology Specialist comes in. When you purchase a new Lexus, a Lexus Technology Specialist will be there to guide you through the new technology until you get the hang of it, but your relationship doesn’t end there. If you ever have any questions on how to use the technology in your Lexus to its greatest advantage, simply give our Lexus Technology Specialists a call, or drop by Park Place Lexus to gain hands on experience in navigating the technological marvel that is your Lexus.
To get in touch with your Lexus Technology Specialist, give us a call at 877-753-5747, and you will be routed to the Park Place Lexus Technology Center of your choice at Park Place Lexus Plano or Park Place Lexus Grapevine.
If you are looking for a quick online help to connect your smartphone with your new Lexus, or navigating the Lexus Enform App Suite, take a look at our Lexus How-To library below!
Lexus prides itself on giving its customers the best of the best. This is certainly true when it comes to technology. For instance, the 12.3-inch, split-screen multimedia display is an important attribute of the Lexus line. This useful screen is from four to seven inches bigger than most console screens. While it’s true that many car companies are offering Bluetooth, Lexus offers an enhanced system which not only allows hands free phone calling, but also allows drivers to access their mobile contacts through voice command. In addition, the Bluetooth system allows the contacts to be viewed on the Navigation system display. Lexus drivers can use the touchscreen or voice command with the Lexus full navigation system, multiple audio/stereo choices, and the Lexus Enform App suite.
The typical Lexus features a premium sound system. These high tech electronics come with a digital sound processor, automatic sound leveler, a six-CD changer and 10 speakers. Lexus offers iPod connectivity, iTunes tagging, HD Radio, and complimentary SiriusXM satellite radio. HD radio and SiriusXM give you access to a wide range of music, news and sports. iTunes tagging makes it easy to find a new favorite again. If you want more speakers and surround sound, you can opt for the Lexus line’s Mark Levinson Reference Surround Sound Audio System. This 450-watt, 20-20,000 Hz system comes with 19 speakers and a 7.1 channel architecture. You won’t find sound like this anywhere but the most excellent concert venues. For the back seat, Lexus offers a DVD player with dual screens, wireless headphones and a wireless remote. One package offers rear seat audio controls, allowing a VIP in the back seat to control the stereo.
To help you make decisions and keep in touch, Lexus includes the Enform App Suite. This system, displayed on your multimedia screen, uses Bing for easy searching. Pre-loaded apps include Facebook Places, MovieTickets.com, OpenTable, and Yelp. You also get Pandora and iHeartRadio for more music choices. Most apps can be controlled by voice via pre-installed voice-recognition software or through a compatible smartphone. In the event of a breakdown or accident, SafetyConnect, which is available with Enform, can connect you directly to help 24/7.
The Navigation System includes a hard disk drive, where maps and data are stored for future use, with accommodation for up to 8 million points of interest like stores, eateries, parks, theaters and more. Display maps are easy to see on the large screen, and turn-by-turn directions get you where you want to go. The system responds to 100 voice commands, and it functions in English, Spanish or French. With the navigation system and SiriusXM, you can also get XM NavTraffic and XM NavWeather, which provide up-to-date information for any area on your route. You can also enjoy XM Sports and Stocks.
Also, Lexus technologies work to keep you comfortable. An enhanced heater can create heat faster to help cope with cold weather. A heated steering wheel, heated seats, and cooled seats are favorite options. A dual climate system, including a rear climate concierge, are also possibilities. The executive class seating package, for instance, offers a four-zone system with infrared rear passenger temperature sensor and rear overhead ducts, allowing rear-seat passengers the same comfort as the driiver. Some packages now offer cool boxes in the front or rear, making it easy to reach for a cold drink whenever you need it.
However, Luxus technology possibilities aren’t limited to the dashboard of course. There are all kinds of tech features flowing through the veins of the exceptional Lexus line. The smart key system is a multi-function remote, keyless entry and push-button start all rolled into one easy-to-use, fun-to-play-with technology.
In Lexus braking technology, Brake Assist boosts braking power, Smart Stop Assist reduces throttle, and Electronic Brake Distribution moves braking pressure to the tires that need it. Some Lexus vehicles take advantage of track proven technology by including Brembo brakes for the fastest stop outside of NASCAR. Other safety electronic features include Electronic Stability Control to balance the vehicle on tight curves or sharp turns, and Traction Control to stop skidding on slick or icy roads.
Lexus recognizes that humans don’t have eyes in the back of their heads. It also recognizes that cars invariably create blind spots. To remedy these problems, it offers some wonderful advanced technology. Parking distance sensors, back-up cameras, wide and side view cameras, and a blind spot monitor are all options to help the driver park, change lanes and even turn safely. A dual-swivel front headlight can turn with the steering wheel, allowing the driver to see what’s next on the road ahead. With all of the technology on a 2013 Lexus, it’s top of its class as usual.
See the latest advances in Lexus technology yourself by visiting Park Place Lexus in Plano and Grapevine.Comments
Luxury automobile dealership group ranked #4 in the U.S. in the largest survey of American workers of its kind
DALLAS (January 31, 2013) — Dallas-based Park Place Dealerships has been named one of America’s Top Workplaces by WorkplaceDynamics. Park Place was ranked #4 nationwide among 872 organizations with more than 1,000 employees that participated in regional top workplaces programs.
“It is an honor to be recognized as one of America’s top workplaces,” said Ken Schnitzer, Chairman of Park Place Dealerships. “We have invested in hiring the best team to take great care of our clients and they do an incredible job. We value our team and we do everything we can to create an exceptional work environment.”
The National Top Workplaces list was determined solely by feedback gathered through an objective employee survey. The survey was conducted by WorkplaceDynamics, LLP, the leading on-demand employee survey provider, in conjunction with 30 leading regional newspapers. Park Place Dealerships participated in The Dallas Morning News’ Top Workplaces 2012 program.
The survey uses a proprietary set of 22 questions to rank companies. The survey data showed that employees most want to work at companies with high levels of organizational health. Companies that set a clear direction for their future; execute well; and bring real meaning to work are the healthiest.
“We have the support of the leadership team at all levels of our organization,” said Sherry Miller, vice president of human resources at Park Place Dealerships. “This enables us to implement workplace initiatives that create an environment where our employees are recognized and rewarded for their knowledge and skills, where their opinions are heard and valued, and where they can learn and further develop in their careers at Park Place.”
The Top Workplaces program accurately reflects the opinions of employees through measurement of engagement, organizational health and employee satisfaction. The survey is utilized year after year by human resource professionals and C-suite executives nationwide as the gold standard in internal measurement of organizational health and employee satisfaction.
Founded in 2006, WorkplaceDynamics is the fastest-growing employee survey provider in the United States. Based on their “on-demand” employee survey, last year they surveyed more than 5,000 organizations, polled 1.7 million people and handled over a million employee responses.
Details about the National Top Workplaces, a full list of the Top 150 companies, the survey methodology, and factors that drive organizational health are available at www.topworkplaces.com.
Park Place Dealerships was founded in 1987 by Ken Schnitzer with a single Mercedes-Benz dealership on Oak Lawn. Park Place currently operates 15 full-service dealerships representing Bentley, Jaguar, Lexus, Lotus, Maserati, McLaren, Mercedes-Benz, Porsche, smart, Volvo and Rolls-Royce. In addition, the dealership group includes two Park Place Bodywerks locations. For more information about Park Place Dealerships, visit parkplace.com.Comments
(This guest blog was written by one of our amazing clients at Park Place Lexus Plano, Robert Lee, who did an incredible job of providing a special Christmas surprise for his wife. It’s such a great story, that we thought you would like to read it too!)
It was one week before Christmas and I got a text message. The text message (to paraphrase) asked if I would be interested in trading in my wife’s 2010 Lexus IS250-C with a 2013 model. It was from a sales associate I’ve worked with before at Park Place Lexus of Plano. While this may seem like a sales pitch, it was not. The associate knew my wife and I were huge car enthusiasts. No, we’re not made of infinite means and my wife’s car is in perfect working condition (it had less than 8,500 miles on it). However, with the revised IS coming out next year and the “December to Remember” event at Lexus – he thought we could have an opportunity to get a great deal on a new car. So a plan was hatched (BTW, this article is not about patting me on the back – more about the dedication Lexus puts into customer relations).
I am a firm believer that life is about experiences. In front of me was a perfect opportunity to create an everlasting memory for my wife. The plan went like this: I would swap out her 2010 IS250-C with a 2013 IS350-C. I knew that besides some very minor visual cues (day time running LEDs, GPS antenna shape change, telematics system) the cars would look identical. Stephen Wedderburn (the sales associate) searched high and low and was able to locate for me an updated version of my wife’s car. The cars were the same in every way – color outside, inside, options, wheels.
A little white lie later, I was able to take my wife’s old car and drove it to the dealership for the swap. Having both cars parked side by side, I replicated the cabins. I moved all her personal belongings from old to new. I adjusted the seats, mirrors, radio stations. Then I had to race home so I can program the home-link garage door opener before she returned home.
So the trap was set. She returned home and didn’t notice a single thing. Like a predator waiting for its kill, I patiently watched as she went about her day knowing that she will use her car again in the very near future. And then it happened, she needed to leave the house. She got in her car and was about to start it. After a slight pause, she hopped out of the car and ran to the rear and noticed that it was an IS350-C (i.e. NOT her car). Needless to say, the cat was out of the bag at that time. Struck with shock and glee, she ran to me and thanked me for the amazing surprise.
While I had hoped that she would have driven away and then noticed it, it was great to be there to see her reaction. I later asked what gave it away. Her response was the “new car” smell. For a flash of a second, she thought I had taken her car and gotten it detailed. So she glanced at the touchscreen and noticed it squeaky clean. Then lower she went on the center console and that’s when she noticed. Her knowledge of Lexus cars is staggering. She noticed that the air recirculation button now has an “Auto” setting (that was an IS350-C exclusive even back in 2010). Go figure – the car was too perfect – that’s what gave it away.
In short, it was a surprise I could not have pulled off without the aid of Stephen and the amazing staff at Park Place Lexus of Plano. His dedication to his job is evident in everything he does. Considering that it was the dealership’s busiest time of the year (i.e. time when he can be making more sales if he was on the showroom floor), he took the time and effort in making this happen for me. Don’t let his youth and dashing smile mislead you, he is a professional thru and thru. We’ve purchased our last four cars from Park Place Lexus of Plano. We have no reason to go anywhere else. If what you want is a great car and to be treated with respect – please go visit Stephen at Park Place Lexus. You will not be disappointed. Kudos to the entire staff at the dealership. They are all second to none.Comments
On the evening of November 15th, the lights of Park Place Lexus were shining well into the night as the dealership welcomed hundreds of the Lexus LS enthusiasts who’ve made Park Place their preferred dealer over the years.
With the holiday season creeping in closely, the event presented a cheerful, vibrant feel. As guests sipped on “Luxuritas,” made with Avion Tequila and listened to the quirky, stringed renditions of “Hotel California,” in the background, Park Place heralded the arrival of the holiday party season as much as it did the arrival of a new version of their signature vehicle.
Avion wasn’t the only non-vehicular brand representing itself capably during the party. Providing a scrumptious array of cuisine was chef Kent Rathbun and his crew. The Rathbun catering crew’s inventive take on sliders and decadent mac ‘n cheese made with gruyere highlighted, why it is that Rathbun’s name is culinary gold. especially in Collin County where his Jasper’s is a top destination. If nothing else, the savory bites were evidence enough that Thursday night was more than a simple gathering of loyal customers. If the mac ‘n cheese was decadent, then the offerings from Allen’s Sublime Chocolates were downright criminal. Make no mistake; the well-appointed showroom was transformed into a foodie haven as well as a welcome spot for LS lovers.
Many of the people who made their way into the showroom have come to know one another over the years, not simply by their automotive affiliation, but by their dedication to worthy causes in Collin County. Perhaps the new LS and Rathbun’s delicacies have far-reaching brand power, but the most important name of the night belonged to the Collin County Children’s Advocacy Center (CCCAC) an organization that’s helped countless families for 20 years.
The CCCAC has been the saving grace for children victimized by abuse and are in need of assistance when a helping hand seems far away. Lynn McLean, the Center’s CEO, was on-hand to ensure the mission of the cause she leads reaches to as many people in the community as possible.
McLean spoke to us for a few moments as her team sold fund-raising raffle tickets. While winning a new Lexus or choice seats to the area’s top ballet are fantastic rewards, McLean makes it clear that the people who purchasing raffle tickets that night were satisfied with the prize of knowing they are directly assisting neighboring families by helping to create a safe, nurturing place that can help in ways no other center in North Texas can.
For McLean, the relationship between Park Place Lexus and the center, which began rather serendipitously, has turned into something that displays a community that’s fully united for this much-needed cause.
“A few years ago, the Center purchased a Lexus from Park Place to raffle off as the grand prize at our annual Gala in order to create some real excitement,”
“Having the Lexus for our raffle not only created the excitement we hoped it would, but for the last three years, the Dallas/Fort Worth Lexus Dealerships have donated a car for our raffle’s grand prize, which has just been an amazing gift, and it’s made this partnership such a strong one. Thanks to this relationship, we’re able to create a greater amount of awareness for the Center than ever before. For us, and the resources we provide, creating awareness is so very important.”
Evidence of the synergy that’s developed between Park Place Lexus, the loyal LS customers and the Collin County Children’s Advocacy Center was in plain sight for each attendee to see as they walked into the showroom’s main doors. A gleaming, white Lexus convertible was surrounded by donations from the night’s attendees for the Advocacy Center’s Rainbow Room. The Rainbow Room is the arm of the Center that answers the most urgent needs of the kids and families who seek help on a daily basis. Clothing, toys and an assortment of necessary items were piled high and ready to be taken to the Center. Such a visual was yet another profound reminder that Thursday night’s soiree was a time for community action, and not merely a glitzy, new model roll-out.
Jordan Case, president of Park Place Lexus, was visibly excited about the 2013 Lexus LS, but he was more interested in speaking to us about the evening’s clear sense of community and the appreciation he feels for Park Place being able to help create that.
“Many of our customers here tonight are involved not only with the Advocacy Center but with other charitable organizations as well,” says Case. “This type of involvement is a key way in which we keep in-touch with so many of our great customers.”
Case goes on to acknowledge the bigger picture that helps all involved.
“We’ve purposely not invested very much into traditional advertising. Being involved and giving back to the community that we’re a part of is a great way to see the efforts of everyone come full-circle.”Comments
Lexus Magazine recently took on the task of digging through the plethora of innovative features that Lexus has introduced over the years to rank the top ten “Coolest Lexus Features Of All Time”, and we believe they did an incredible job laying out these ground breaking features that have been found in Lexus vehicles over the years.
Here’s a list of the top ten, but you can find more information about each individual feature in the original article at the Lexus Magazine website.
Plano I.S.D. Education Foundation and Park Place Lexus Join Forces to Support School System and Community
On November 14, 79 Plano Independent School District classrooms received a major shock when Park Place Lexus Grant Patrol teams showed up with pom-poms, noisemakers and, more importantly, grant checks.
For the seventh year running, the PISD Education Foundation has partnered with Park Place Lexus and several other sponsors to provide need-based grants for teachers who create unique, innovative programs aimed at helping their students and community. $100,000 was issued to 32 Plano ISD schools by way of 79 grants to teachers through the annual Grants to Educators program.
The Grants to Educators program assists teachers and schools in creating a better learning environment for students when tax funding falls short. Since its inception, the PISD Education Foundation has donated nearly $800,000 through the program. A panel of judges, appointed by the Education Foundation, considered each teacher’s application with a fine-toothed comb, funding 79 grants to 32 different schools. That help goes to 29,562 students and families in the Plano community reached by the grants.
Central Market hosts the Grants to Educators event each year. On this day, everyone involved with the Foundation, PISD, and the Grant Patrol assembled early in the morning at the Coit Road location for complimentary breakfast and lunch for all volunteers.
Plano ISD superintendant Richard Matkin led off the event by remarking on how appreciative the district was for the grant program and stressed its impact on the the schools. He noted that the program encourages teachers to think outside of the box and find ways to create a more conducive environment, not only for learning classroom material, but also for real-world knowledge and core values.
Teams rode along in seven brand new Lexus Grant Patrol vehicles, provided by Park Place Lexus to distribute checks to unsuspecting faculty members throughout the 100 square-mile area. Park Place has been a supporter of the Grants to Educators program for seven years running, providing vehicles and monetary donations every year.
All it takes is one look at the teachers’ reactions to understand what this event is all about: The sheer excitement and joy on many of the instructors’ faces, not to mention the jumping around and hugging, might make a grown man’s eyes water.
The kids ate up the surprise just as much as the teachers. Even the youngest screamed, clapped, and laughed along. The older kids who did understand the significance of the grants made it clear how grateful they were.
While cruising to Centennial Elementary School in our 2012 Lexus RX, Harvey Fishero said something that will not be soon forgotten: He commented on the amazing nature and character of teachers, pointing out that they acted as “parents, referees, and lawyers, while somehow still managing to teach on top of all of that.” Who better to receive help than the instructors who are trying to find better ways to mold our youth into productive, knowledgeable people?
It was easy to see that the teachers honored truly care about what they do. They care about their students and want to see them succeed, not just in the classroom, but in their community as well. The winning grant programs were based on ideals such as promoting family bonding, healthy lifestyles, helping those in need, community involvement, improving literacy, preparation for higher learning, and focus on the arts and sciences.
These teachers who were chosen to receive grant money are truly inspirational role models. Park Place Lexus is so glad to be fortunate enough to be a part of this program and show its generosity for the Education Foundation and its sponsors. Everyone involved in the Grants to Educators program deserves recognition and we hope to see more outstanding education and community-oriented programs like this in the future.Comments
For the third consecutive year, Park Place Dealerships is honored to be named in the Dallas Morning News’ Top 100 Places To Work. With more than 1400 members, Park Place took the number 4 spot in the large company category for the second year in a row, up from the number 5 spot in 2010.
This year’s field included 276 companies who agreed to participate, with surveys being sent to more than 120,000 employees. The results of those surveys make up the scoring system for the Top 100 list, and give great insight as to what it is like to work for each company on the list.
Park Place Dealerships is built upon a foundation of dedicated and talented members, who strive every day to work as a team, serving our clients and helping the organization grow as a whole.
If you are looking for an exciting career with a great team of devoted individuals in one of the top companies to work for in the DFW area, browse our current job listings on our careers site at Jobs.ParkPlaceTexas.com!
See the rest of the Top 100 list at DallasNews.comComments